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Case Study: Charting Complexity: How a Medical Titan Future-Proofed Its IT Ecosystem

1 September 2025 by
Case Study: Charting Complexity: How a Medical Titan Future-Proofed Its IT Ecosystem
Kondana, Sakshi

At a Glance 

Industry: Medical Devices 

Company: One of the World’s Largest Medical Device Manufacturers 

Challenge: Managing and modernizing an intricate IT landscape with 800+ applications of varying ages and architectures 

Solution: A proprietary enterprise architecture framework and modernization roadmap 

Impact: Streamlined IT strategy, improved agility, reduced operational risk, and a future-ready technology ecosystem 

 

The Challenge 

One of the world’s largest medical device manufacturers operated one of the most complex IT environments globally, with more than 800 applications spanning multiple generations of technology. 

This sprawling landscape created significant risks: 

  • Operational disruptions caused by legacy systems and fragmented architectures 

  • Escalating costs and inefficiencies tied to maintaining outdated technologies 

  • Competitive pressure from agile, digitally native rivals able to innovate at speed 

Without modernization, the company faced the dual risk of reduced operational resilience and the possibility of losing its edge in a fast-evolving industry. The leadership recognized the need for a comprehensive, structured strategy that could bring clarity to complexity and ensure sustainable growth. 

 

The Solution 

Kondana partnered with the organization to design and implement a proprietary enterprise architecture framework that dissected the IT environment and mapped a clear path forward. 

Key Solution Highlights 

  • Comprehensive IT landscape analysis: Segmented applications and systems by terrain (functional domain) and time (technology lifecycle) 

  • Modernization blueprint: Clear roadmap for phasing out legacy systems and introducing modern platforms 

  • Business alignment: Strategy tightly coupled with the company’s long-term growth and innovation objectives 

  • Actionable prioritization: Identified quick wins alongside long-term transformation initiatives 

  • Scalable framework: A repeatable model that could be applied across regions and business units 

This enterprise architecture roadmap provided clarity, structure, and direction, allowing the company to modernize systematically rather than reactively. 

 

The Impact 

The roadmap and frameworks delivered tangible benefits: 

  • Enhanced agility, enabling faster response to business and market changes 

  • Reduced operational risk through the planned retirement of fragile legacy systems 

  • Optimized IT investments by focusing resources on high-value modernization initiatives 

  • Improved alignment between IT and business strategy, ensuring technology supports long-term growth 

  • Future-ready foundation that positions the company to compete effectively with digital-first entrants 

 

The Bigger Picture 

By embracing a structured approach to enterprise architecture, the medical titan transformed its IT environment from a source of complexity into a driver of agility and resilience. 

This journey highlights how modernization is not just about technology upgrades. It is about creating a strategic blueprint that ensures IT evolves hand in hand with business goals. 

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